Employment Authorization and Travel Document Information and Renewals:
I-765, Application for Employment Authorization and I-131, Application for Travel Document:
If your I-765 and I-131 are approved on the same date, you must wait for your Combo Card to be delivered to your home. Once you receive your card, you must wait for your Social Security Card to be delivered to your home to be able to work with the petitioner.
You can also travel outside the US with your card if necessary. You cannot leave the United States until your I-131 is approved and the card is in your possession, otherwise you will abandon your petition and can be denied entry to the US.
You cannot work in the United States until your I-765 is approved and the card is in your possession.
It is extremely important that you send us a copy of you and your family’s cards. If USCIS does not issue the card correctly and you decide to travel, you abandon AOS process and you need to pay to process consular which will take more than 8 months.
Please make sure your card says Serves as I-512 Advance Parole on the bottom if you wish to travel.
In some cases, USCIS may approve the 1-765 and 1-131 on different dates, resulting in a work permit card and an advance parole travel document.
Your combo card is valid for 1 year, because it takes 6 -8 months to process, you must renew these permits in a timely manner. We recommend 4 months before the expiration of the card to maintain uninterrupted ability to work and travel.
Below are the links to the instructions and forms you will need to submit to renew your Employment Authorization Document and Travel Document:
Check Case Status and Current Processing Times with USCIS:
When you file a case with USCIS, you can track your application or petition (also referred to as “case”) as it moves through the immigration process by visiting www.uscis.gov and selecting the feature “check your case status”. You will need your 13-character receipt number which can be found on your receipt notice. It begins with three letters such as (EAC, WAC, LIN, or SRC). Dashes (“-“) should be omitted when entering a receipt number.
Direct link: https://egov.uscis.gov/casestatus/landing.do
You can also visit USCIS’ webpage to see an estimate of how much time USCIS is taking to process your application or petition at its offices. To check the current USCIS Processing Times Information please visit: https://egov.uscis.gov/processing-times/
Select the “Form” Type found on your receipt notice and the “Field Office or Service Center” processing your case. This information is usually found at the bottom of your receipt on the left-hand side. Then scroll down to find the classification for the form for which you are checking. The date found in next to this classification is the date that USCIS is currently processing for that type of case.
USCIS Account and Alerts:
You can also register for automatic case status updates by email and text message by “creating an account” via the “check your case status” feature on USCIS’ webpage! Think of your account as your home page to view your case status and history for most of the applications and petitions you have filed with USCIS. Creating an account is free and allows you to easily save your receipt numbers and view your entire case history. To sign up, please visit: https://egov.uscis.gov/casestatus/disclaimer.do
After signing up, you will be able to enter the receipts number(s) for your pending application(s) and/or petition(s) and turn on the e-mail or text message notifications.
Check and Print your Latest I-94 and/or Travel History:
International travelers visiting the United States can apply for or retrieve their I-94 admission number/record (which is proof of legal visitor status) as well as retrieve a limited travel history of their U.S. arrivals and departures.
To view/obtain your most recent I-94, please visit: https://i94.cbp.dhs.gov/I94/#/recent-search
You will need to insert your Name, Date of Birth, Passport Number, and Country of Issuance to obtain your most recent I-94.
To view/obtain your travel history, please visit:
You will also need to insert your Name, Date of Birth, Passport Number, and Country of Issuance to obtain your travel history.
Lost Card or Document:
Do you have a case with USCIS and you have not received a card that was mailed? When a benefit is granted or the replacement/renewal of a current card is approved, the card is generated and mailed. Unfortunately, sometimes the card is not received. You can create an inquiry with USCIS when you did not receive a card that was mailed by visiting: https://egov.uscis.gov/e-request/displayNDCForm.do?entryPoint=init&sroPageType=ndc
Do you have a case with USCIS and you have not received a document that was mailed? When a benefit is granted and a document is required, the document is generated and mailed. Unfortunately, sometimes the document is not received. You can create an inquiry with USCIS when you did not receive a document that was mailed by visiting: https://egov.uscis.gov/e-request/displayNDDForm.do?entryPoint=init&sroPageType=ndd
Our office will gladly provide the above-mentioned services at an additional cost: $150/lost card or document inquiry
Report Address Change:
If you have moved or plan to move since the filing of your case it is important that you change your address with USCIS.
Visit the page https://egov.uscis.gov/coa/displayCOAForm.do and select Change your address online.
You must click yes if you have a case currently pending and use your receipts to complete the form type, the receipt number, and the zip code on your application. Afterwards, you must complete your personal information (name, DOB, citizenship).
You must include your previous address, and input your new address. Select that your mailing address is the same as your new address. Important: Enter your email address to receive a confirmation of your address change with USCIS.
We strongly encourage you to update your address with USCIS to ensure you receive all correspondence and benefits in a timely manner and avoid possible delays related to your case.
Changing your address with the U.S. Postal Service (USPS) will not change your address with USCIS, or the Executive Office for Immigration Review (EOIR) if you have an active or pending court case. Please update your address with both USCIS and USPS (and EOIR if you are in immigration proceedings).
All aliens subject to registration requirements must use this form to report a change of address within 10 days of such change. The collection of this information is required by Immigration and Nationality Act (INA) section 265 (8 U.S.C. 1305). U.S. Citizenship and Immigration Services (USCIS) uses the data collected on this form for statistical and record-keeping purposes, and may share this information with other Federal, State, Local, and Law Enforcement Officials. Failure to report a change of address is publishable by a fine or imprisonment and/or removal from the United States.
Link to more information related to Change of Address: https://www.uscis.gov/ar-11
Did you receive a notice, document or card from USCIS and it contains a typographic error? USCIS can assist you in correcting the error by visiting: https://egov.uscis.gov/e-request/displayTypoForm.do?entryPoint=init&sroPageType=typoError
You will need to provide your receipt number and other basic information about the case. Our office will gladly provide the above-mentioned service at an additional cost: $150/error correction inquiry.
Online Filings with USCIS:
By creating an online account with USCIS, applicants now have access to online filings! File your form online for a more convenient and secure experience. The following forms are available to file online:
- AR-11, Alien’s Change of Address Card
- G-639, Freedom of Information/Privacy Act Request
- I-90, Application to Replace Permanent Resident Card
- I-130, Petition for Alien Relative
- I-131A, Application for Travel Document (Carrier Documentation)
- I-539, Application To Extend/Change Nonimmigrant Status
- N-336, Request for a Hearing on a Decision in Naturalization Proceedings (Under Section 336 of the INA)
- N-400, Application for Naturalization
- N-565, Application for Replacement Naturalization/Citizenship Document
- N-600, Application for Certificate of Citizenship
- N-600K, Application for Citizenship and Issuance of Certificate Under Section 322
For more information regarding the forms you can file online, please visit: https://www.uscis.gov/forms
Info pass and Inquiries:
If your case was filed after the date indicated on this webpage, your case is currently within processing times. We encourage you to check the page on a monthly basis.
If your case was filed before or on the date indicated on this webpage, then your case is outside of processing times. At this time, you can submit a case inquiry to find out why your case is outside of processing times.
Inquiry Option 1:
You can call Customer Service at 1-800-375-5283. You will need to provide your receipt number and other basic information about the case so that the representative can complete the inquiry for you. For your convenience, there are Spanish speaking Customer Service Representatives. Please note, only the petitioner or applicant can call to inquire about the case.
Inquiry Option 2:
You can visit the following webpage and complete an “Outside Normal Processing Time” case inquiry by visiting: https://egov.uscis.gov/e-request/displayONPTForm.do?entryPoint=init&sroPageType=onpt
You will need to provide your receipt number and other basic information about the case.
Our office will gladly provide the above-mentioned services at an additional cost: $150/inquiry.
What To Do If You Have Inquired About Your Case More Than Three Times:
If your case is outside of processing times and you have completed at least three inquiries (by phone or through the USCIS webpage), we encourage you to make an Infopass appointment at your local USCIS field office. Please make sure to take evidence of such inquires and all other relevant case information to this appointment. You can make the appointment by calling Customer Service at 1-800-375-5283.
Our office will gladly accompany you to this appointment at an additional cost: $500/infopass appointment.
Congressional Assistance, Ombudsman Case Assistance, and Mandamus Action:
My case is outside of processing times and I have already completed multiple inquiries and gone to an infopass appointment. What else can I do to move my case along?
There are several courses of action that can be taken when the case is outside of processing times. We recommend that you first document at least three (3) inquiries 60 days apart before pursuing them:
- Contact your local congressional representative and ask for case assistance. You can look up your representative by zip code on the US House of Representatives website: https://www.house.gov/representatives/find-your-representative
- Once you have documented three (3) inquiries (by phone or online) we can do a request for Ombudsman case assistance. This service is $500.00 and can take several months for them to respond.
- File a mandamus action in Federal District Court. We can recommend a litigation attorney to file this application and fees typically start at $5000.00 for this type of service.
Your Tracker Account:
If you are currently processing a case with our office, we can now grant you portal access to follow your case, upload documents requested, and download documents related to your case! In order to grant you access to the portal, we will need your e-mail so that we can send you a link to create your username, password, and challenge questions.
USCIS Filing tips:
- Read USCIS Instructions for the specific form/application you are filing;
- Always keep copy of what you send;
- Sign and date all forms/applications;
- Check that the form/application is valid on the USCIS webpage for that form;
- Check filing fees on the USCIS webpage for that form and that check that amount being sent with form/application is correct;
- Send form/application with accompanying documents/evidence via USPS express with tracking;
- File on time!