Our Commitment to Our Clients
First and foremost, we are committed to our clients. ACPA is committed to sustainable development, which begins with our clients. We look at each person who becomes our client as a long-term commitment and we seek solutions, which will reach long-term goals for our clients. This means a lot of things.
First and foremost we view the whole family as our client. The children and spouses welfare and status are as important as the successful achievement of the client’s immigration procedures. We analyze the ability to work for the spouse, the children’s college needs, and most importantly we try to avoid any child turning 21 without reaching lawful permanent residence.
When an individual approaches us we elicit their long-term goals. Our solutions are based on the business practice and expertise of the client. We refuse to recommend visas based on cookie cutter solutions. The business that the individual bases their visa on must match their skills and goals. This is the only way to ensure a sustainable outcome. A visa is not a piece of paper; it is a lifestyle, with limitations.
At ACPA we ask our clients to be partners in achieving these solutions. We cannot be responsible for the way clients live their lives, but we have an open door philosophy, which encourages clients to come and discuss changes they plan to make and how this affects their immigration status. We have an on staff counselor who will work with clients who have issues that are not legal immigration issues but which affect their ability to maintain status. Often a conversation can deflect a potential immigration disaster.
Our Commitment to Our Staff
Many of our staff were former clients. We seek to use the resources available in our community, which are the immigrants we serve. Our staff can respond to dilemmas, which present themselves to the immigrant with compassion and expertise, because they have been through the experience.
ACPA staff is constantly trained in the law and in office management. Our weekly meetings range in topic from changes in laws, to new technology. Each staff member participates openly and freely in these meetings, and all opinions are treated with equal value. Training by outside seminars is also encouraged.
As a group we participate in community activities. Every year we adopt a couple of families with less fortunate economic circumstances and provide them with Christmas gifts for their children, and food for the season celebrations. We take the gifts to the family and spend time with them.